Company Details

Full Company Name: IFA Connect is the website and domain operated by Figs Media.
Registered Address: 20 New James Court, London, SE15 3TT
Contact Details:

• Phone: 0783391126

• Email: sam@figsmedia.co.uk
  Company Registration Number: 15993861 (Figs Media)
  Business Activities: Marketing

Description of Services

At IFA Connect, we connect investors with Independent Financial Advisers (IFAs) and financial advisers who are regulated by the Financial Conduct Authority (FCA).

What We Do:

• Facilitate introductions between investors and FCA-regulated financial advisers.

• Schedule calls or meetings for investors to discuss their needs with a professional adviser.

• Offer all consultations free of charge, with no obligation to proceed further.

What We Don’t Do:

• We do not provide financial advice directly.

• We do not take responsibility for the advice or services provided by the advisers we introduce.

• We do not guarantee the performance or suitability of financial advisers or their recommendations.

Service Scope & Responsibilities

• Our Role as an Intermediary:
  IFA Connect acts as an intermediary to help investors connect with qualified financial advisers.

• What Clients Can Expect:

  • Speak with one of our team members to discuss your situation.

  • Be scheduled for a free, no-obligation call with an FCA-regulated financial adviser.

Disclaimers

• Adviser Verification: While we aim to connect clients with trusted FCA-regulated advisers, we do not verify or guarantee their performance or services.

• Limitation of Liability: IFA Connect is not liable for the advice, services, or outcomes provided by third-party financial advisers.

User Responsibilities

By using our services, clients agree to:

• Provide accurate and truthful information during the initial enquiry process.

• Accept that IFA Connect does not provide financial advice directly.

• Permit IFA Connect to share relevant personal information with financial advisers to provide an overview of their situation.

• Agree to be contacted by the financial adviser introduced through IFA Connect.

Payment Terms

• Fees: Neither investors nor advisers are charged fees for the introduction service provided by IFA Connect.

• Disputes: As our service is free of charge, disputes should not arise. If you have any concerns or complaints, please contact us via the email below.

Termination of Service

• Clients are under no obligation to proceed with their scheduled call or meeting.

• If clients wish to cancel or terminate the relationship, they may do so at any time without any penalties or charges.

Data Protection

We are committed to ensuring that your personal data is stored and processed securely, in accordance with the General Data Protection Regulation (GDPR).

• How We Store Data: Personal data provided by clients will be securely stored via Google Docs.

• Use of Data: Your information will be shared only with FCA-regulated financial advisers for the purpose of providing an overview of your situation.

• Security: We implement appropriate technical measures to safeguard your data against unauthorised access, loss, or misuse.

• Your Rights: You have the right to request access, correction, or deletion of your personal data at any time.

For any data-related queries or requests, please contact us at

• Email: hello@ifaconnect.co.uk
  

Complaints Handling

If you have any complaints or concerns regarding our services, you can submit them via:

• Email: hello@ifaconnect.co.uk

We will address your concerns promptly and aim to provide a satisfactory resolution.

Governing Law

These Terms of Business are governed by and interpreted in accordance with the laws of the United Kingdom.

Terms & Conditions